Results & Tracking

Parcel-style status for orders and cases.

Clients see result access according to your policy and follow orders and cases through a tracking timeline, so status questions stop landing in your inbox.

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Capabilities

What you can do

Results access

Client-visible results per policy.

Tracking timeline

Clear stages from order to completion.

Support requests

Email support from inside the portal.

Connected features

Works hand in hand with

Client Portal

Test Catalog & Order Requests

Clients browse your menu and request tests online.

Catalog
Order requests
Per-practice control

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Client Services AI

Email Ticketing

Shared mailboxes, turned into an organized ticket desk.

Two mail platforms
Cleaned message threads
Routing rules

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See Results & Tracking in action.

Start a free organization in minutes, or book a walkthrough with our team. Turn on only the modules you need—add more any time.

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