Laboratory · Commercial · Clinical · Client services

One platform for lab, clinical, sales, and client services.

Run lab locations with test menu, instruments, inventory, QC, and purchasing. Add PCR Assays & Analyzer for profiles, run review, validation, and reports. Enable Hematology & Oncology for cases and integrated reporting. Layer in Sales for leads through contracts. Add Client Services for email-based ticketing with Microsoft 365 mail sources, extensions like call logging and specimen incidents, and shared vendors and purchase orders. Admin Console ties orgs, subscriptions, and roles together—multi-tenant, role-based, SSO-ready.

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Sign in with Google, Microsoft, or email—then open the workspace your role allows.

Lab spotlight

PCR Assays & PCR Analyzer

Build assay profiles with targets, controls, and detection rules. Upload QuantStudio (and compatible) runs in profile mode or use the quick analyzer without a profile. Review runs, approve samples, mark repeats, export data, and run pre-validation (LOD, Ct distribution, cutoffs, summary). Generate patient-ready report PDFs for approved samples—all scoped per lab location with the same roles as the rest of the workspace.

Built for real lab and commercial teams

Depth where you need it—without splitting tools across disconnected products.

Lab operations

Order codes, AI-assisted fields and result codes, instruments with maintenance and calibration, reagents and lots, QC materials, vendors, and purchase orders with approvals.

Overview & attention

Per-location and org dashboards: due-soon for maintenance, calibration, reagent expiry, and QC; PO pipeline; charts and an action list so nothing slips.

Sales & pipeline

Leads with Places and testing-needs, accounts and contacts, Kanban opportunities, quotes, orders, contracts, products, territories, and reports.

Heme-onc workflow

Patients and encounters, bone marrow cases, modalities, flow artifacts, integrated and modality reports, amendments, and trend views where configured.

Client services & ticketing

Email-driven tickets with mail-source sync, reply and internal notes, reference data and admin settings—plus call logs, material loan, specimen incidents, and purchasing aligned with lab and sales.

Scale, tenancy, and access

  • Multi-organization with per-org subscriptions (Lab, Sales, Hematology & Oncology, Client Services, and more as you grow).
  • Granular roles for lab, sales, heme-onc, and client services (including Client Services Admin and Agent), plus org-level admin for members and invitations.
  • Lab locations with address, contacts, and hours—invite users and assign access by location.
  • SSO (Google, Microsoft) and email/password; consistent role checks across APIs and UI.