Client Services
LIS 360° Intel
Case context from your LIS—right where the agent is working.
When a ticket or call is matched to a case through warehouse suggestions, an expandable LIS intel banner shows the context agents need to answer status questions on the spot, without switching systems or walking to the bench.
Capabilities
What you can do
In-context
Appears on tickets and call logs.
Warehouse-powered
Uses your enterprise data warehouse connection.
Faster first response
Answer 'where is my result?' without a hand-off.
Connected features
Works hand in hand with
Platform & Administration
Enterprise Data Warehouse Connector
Bring your reporting warehouse into daily workflows—read-only.
- Read-only
- Patient suggestions
- Client sync
Client Services AI
Email Ticketing
Shared mailboxes, turned into an organized ticket desk.
- Two mail platforms
- Cleaned message threads
- Routing rules
See LIS 360° Intel in action.
Start a free organization in minutes, or book a walkthrough with our team. Turn on only the modules you need—add more any time.
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