Test Add-On Requests

From a client's phone call to a fulfilled add-on, with the paperwork done.

When a call is classified as an add-on, pick the tests, generate the add-on letter, and LabApps attaches the PDF, emails it through your connected mailbox, and queues the request. The lab marks it fulfilled and can reply in the same thread.

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Capabilities

What you can do

Starts from the call

No separate form—requests come from call logging.

Letter & email

PDF generated and sent to configured recipients.

Pending queue

A badge counts new requests until fulfilled.

Connected features

Works hand in hand with

Client Services AI

Call Logging

Structured phone records with AI summaries and phone-system import.

Classifications
Case tab
AI summary

Learn more

See Test Add-On Requests in action.

Start a free organization in minutes, or book a walkthrough with our team. Turn on only the modules you need—add more any time.

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