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Client Services

MIRP — Missing Information Recovery

Recover missing accession data and send cases to LIS.

MIRP is an org-wide recovery desk for accession cases flagged with missing information. Link a matching ticket, parse the email body or a PDF attachment to fill empty fields, generate letters, and close with Send to LIS. Referring practices can fill their own flagged fields in the Client Portal.

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Capabilities

What you can do

Ticket matching

Likely matches suggested; confirmed links recorded.

AI parse, fill-empty only

Parse an email or PDF into empty fields—existing data is never overwritten.

Letters & attachments

Generate MIRP letters and keep paperwork on the case.

Portal self-service

Practices complete their own MIRPs online.

AI that assists—people stay in control

AI parsing only fills empty fields, so verified data is never overwritten.

Connected features

Works hand in hand with

Accessioning & Cases

From requisition to released result on a fixed, auditable path.

Fixed workflow stages
Queue tabs that match the work
Complete patient context

Portal MIRPs & Team

Practices fix missing data and manage their own users.

Fill flagged fields
MIRP letters
Client Admin

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